California DOI Lic.# 0L82054
This Privacy Policy governs the manner in which we collect, use, maintain and disclose information collected from California consumers (referred to as “you” and “your”). This policy applies to all information we collect from you, including through our website or any other website, social media page, or app, or through any other medium offered by us (all of which are included in the term, “the Site”). This Privacy Policy applies to the Site and all products and services offered by us.
1. INFORMATION WE COLLECT
We collect information from you when you browse to the Site, submit an information request, purchase an insurance policy, subscribe to our mailing list, respond to a survey, fill out a form, or apply for a job. The information we collect may include:
If you apply for employment, we may also ask for your date of birth, driver’s license number, Social Security number, and information about your education and prior employment.
Our computer systems also may automatically collect information when you use our Site, including:
2. HOW WE USE YOUR INFORMATION
Any of the information we collect from you is used only for our internal purposes, to provide the services you request or expect to receive from us. These uses may include the following:
3. PROTECTION OF YOUR INFORMATION
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We strive to maintain reasonable administrative, technical, and physical safeguards designed to protect the information collected by us. Unfortunately, the transmission of information via the Internet is not 100 percent secure. Although we will do our best to protect your personal information, we cannot guarantee its security; any transmission is at your own risk.
If you use a computer or device that can be accessed by others, other people may be able to access unencrypted personal information. If you do not want your information to be available to others, exercise caution when using public computers or devices or when using any computer or device to which others may have access.
We recommend that you take every precaution in protecting your personal information when you are on the Internet. For example, change your passwords often, use a combination of letters and numbers when creating passwords, and make sure you use a secure browser.
4. USE OF COOKIES
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the Site or service provider systems to recognize your browser and capture and remember certain information.
We may use cookies to help us communicate with you, save your preferences for future visits, keep track of advertisements, and compile aggregate data about site traffic and site interaction, so we can offer better site experiences and tools in the future.
You may refuse to accept cookies by activating the appropriate setting on your browser or mobile device. However, some features of our Site may not work as intended if you disable cookies, and areas that require registration or authentication may not be accessible.
We do not currently respond to web browser "Do Not Track" signals or other mechanisms that provide a method to opt out of the collection of information across the networks of website and online services in which we participate. If we do so in the future, we will describe how we do so in this Privacy Policy.
5. DISCLOSURE OF INFORMATION TO OUTSIDE PARTIES
We do not sell your personally identifiable information, and we do not disclose it to third parties, except as necessary to complete any transactions with you, respond to any requests from you, or provide our website and services to you. For example, we may disclose your information to trusted third parties who assist us in operating our Site, processing payments from you, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may provide you with the ability to create an online account and access information about your policies through third-party service providers such as EZLynx, which will then have access to your personal information. These third parties have their own privacy policies, and you should familiarize yourself with them.
We may also release your information when we believe release is appropriate to comply with the law, enforce our policies, or protect our rights or others’ rights, property, or safety. In addition, non-personally identifiable information may be provided to other parties for marketing, advertising, or other uses.
6. CHILDREN’S ONLINE PRIVACY PROTECTION ACT COMPLIANCE
In compliance with the requirements of the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older. If you believe we might have inadvertently collected personal information from or about a child under the age of 13, please contact us.
7. ACCESSING AND UPDATING YOUR PERSONAL INFORMATION
We need your help in keeping your personal information accurate and up to date, so please notify us of any changes to your personal information. You can access and update your personal information and communication preferences, by contacting us and including your name, email address, and the specific change you are requesting. We will honor your reasonable request to correct your data if it is inaccurate. We will not charge or discriminate against you in connection with any such request.
We will respond to your request as promptly as possible upon receipt. We may ask you to verify your identity before we can act on your request. If your personal information has been disclosed to a third party in accordance with this Privacy Policy, we will take reasonable steps to notify the third party of any updated information or instructions you provide to us.
8. UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time, so please review it frequently. If we change our Privacy Policy, we will post the revised version here, with an updated revision date.
9. ARBITRATION OF ALL DISPUTES, WAIVER OF RIGHT TO ASSERT REPRESENTATIVE CLAIMS
Any dispute arising from or relating to this policy or to your use of our Site or products or services shall be resolved as follows. If the total amount in dispute is $10,000.00 or less, the claim(s) shall be filed in small claims court in Ventura County, California, and the decision of the court shall be final. If the total amount in dispute is more than $10,000.00, the claim(s) shall be submitted to binding arbitration before a private arbitrator, rather than asserted in a court action. You recognize that you are waiving your right to file a lawsuit and waiving your right to a jury trial. The arbitration shall be conducted in Los Angeles County, California, before the Judicial Arbitration and Mediation Service (JAMS). You may commence an arbitration proceeding by contacting JAMS at (213) 620-1133 or through their website, https://www.jamsadr.com. The JAMS Streamlined Arbitration Rules & Procedures then in effect shall apply to the proceedings. Those rules are available on the JAMS website.
You further agree that you will not assert any class action or other representative claims arising from or relating to this policy or your use of our Site or services.
10. CHOICE OF LAW
This website is controlled and operated from the State of California within the United States and is not intended to subject us to the laws or jurisdiction of any state, country or territory other than the United States. We do not represent or warrant that the website or any part thereof is appropriate or available for use in any other jurisdiction. In choosing to access our Site, you do so on your own initiative and at your own risk, and you are responsible for complying with all local laws, rules, and regulations. If any provision of this policy is prohibited by applicable law, that provision shall not apply, but the remainder of the policy shall be enforced.
11. INDEMNIFICATION
You agree to indemnify and defend our company and its officers, owners, employees, and agents, and to hold those persons harmless from and against all damages and liabilities caused in whole or in part by any unlawful actions or breaches of this policy committed by you, arising from or relating to your use of our Site or your dealings with our company. Your indemnity obligations cover any damages and liabilities arising from or related to any request submitted to us, including without limitation, requests for disclosure or deletion of personal information, and any unauthorized access to our Site or computer systems obtained or facilitated through your computer or other electronic device.
12. LIMITATION OF LIABILITY
You agree that in no event will our liability under this Privacy Policy exceed the total payments you have made to us for any goods or services purchased in the 12 months prior to the submission of the claim.
14. PERMISSION TO USE YOUR INFORMATION
By using our Site, you consent to this Privacy Policy.
15. CONTACTING US
If there are any questions regarding this Privacy Policy you may contact us:
Rancho Simi Insurance Agency Inc
1611 E Los Angeles Avenue
805-581-2128
Revised July 23 ,2025
Copyright © 2025 Rancho Simi Insurance - All Rights Reserved.
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